Order Cancellation Policies
Cancelled before processing: No cost to you.
Cancelled after processing begins (custom items): Varies according
to stage of processing with a minumum of 15%. Obviously, we cannot refund your money on
a copper awning after it's built and shipped simply because you change
your mind. However, we will work with you to insure your satisfaction.
Restock fee on line manufactured items: 20% of the total
Size & Measurements Errors: You know how it works, our
fault, we replace it--no problem. Your fault... Well. We hope you'll
take advantage of our excellent technical support so that doesn't