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Order Cancellation Policies

Cancelled before processing: No cost to you.
Cancelled after processing begins (custom items): Varies according to stage of processing. Obviously, we cannot refund your money on a copper awning after it's built and shipped simply because you change your mind. However, we will work with you to insure your satisfaction.
Restock fee on line manufactured items: 15% of the total order.
Size & Measurements Errors: You know how it works, our fault, we replace it--no problem. Your fault... Well. We hope you'll take advantage of our excellent technical support so that doesn't happen.
17515 A Huffmeister Rd.
Cypress, Texas 77429
email: staff@ClassicCopper.com
toll free: (866) 373-1600
phone: (281) 373-0016
fax: (281) 373-0010
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