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Terms of Service

Please review our terms of service. These terms bind all transactions with Classic Copper Works and its affiliates.

Telephone Orders

We do not accept telephone orders on manufactured lines items under $500.00. You can order any of the patinas or Good Directionws which have stock numbers suffixed with "-GD" using our online store and secure checkout.

Product Representations

While Classic Copper Works warrants the products presented will be as described, we make no claim about the final appearance of the installed product. Images of installed products —generally provided by our happy customers— are presented as examples of results achieved in that individual case only. Each installation is unique and presents its own challenges. Flashing and other details vary from one installation to another as determined by a number of variables to large to account for each individual case.

Free Quotes & Competitive Bidding

Classic Copper provides free quotes for those who are interested in making a purchase in the immediate future. We do not provide free quotes to insurance adjusters looking to complete a claim or designers and architects putting together budget numbers for hypothetical projects. If you are a claims adjuster, designer, or architect looking for budget numbers or numbers needed to process a claim, we charge a fee for quotes according to the complexity of the project but not less than $250.00.

Classic Copper Works does not offer free quotes for competitively bid projects. Classic Copper Works built its business on one simple fact, we are best coppersmiths anywhere. Our products are proudly handcrafted in the USA by highly skilled artisans with many years of experience, unless otherwise noted. So if you're looking for the cheapest, you're looking in the wrong place. Of course you are always welcome to refer to the prices in our extensive and detailed product catalog.

Onsite Consulting

Classic Copper Works offers on site design consulting with experienced trained professionals in the Houston Metro Area only. We have been helping local folks design their dream project for over thirty years. Consulting fees start at $250.00 for the first three hours, including travel time, and $75.00 per additional hour. Consulting fees are applied to to any contracted project and on site free quote services are available for qualified decision makers.

Use Of Site

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Classic Copper Works. Classic Copper Works and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Classic Copper Works believes that customer conduct violates applicable law or is harmful to the interests of Classic Copper Works and its affiliates.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Classic Copper Works or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Classic Copper Works and protected by U.S. and international copyright laws. All software used on this site is the property of Classic Copper Works or its software suppliers and protected by U.S. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance without attribution to Classic Copper Works of the content on this site is strictly prohibited.

Trademarks

All graphics, logos, and service names are trademarks of Classic Copper Works or its partners. Classic Copper Works trademarks may not be used in connection with any product or service that is not produced or distributed by Classic Copper Works or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Classic Copper Works. All other trademarks not owned by Classic Copper Works or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Classic Copper Works or its affiliates.

Copyright Complaints

Classic Copper Works and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please Contact Us.

Product Terms

Provision of these products does not indicate any architectural, structural, engineering, or any other review has been performed by Classic Copper Works for purposes of determining suitability of the described work, materials, and/or services. All such reviews are beyond the scope of Classic Copper Works’s services and are the full the responsibility of the purchaser. These products may carry a limited warranty; however, other than any written warranty or warranties provided by Classic Copper Works no other warranties implied, express or otherwise shall be in effect. All warranties are limited to repair or replacement of the product and or services. Consequential damages arising from the use of the enumerated products and or services are not included unless otherwise prescribed by law. In any case such consequential damages are limited to the sum of $100.00.

Content Accuracy

Classic Copper Works tries to ensure that the information provided on any of our Sites or in any Classic Copper Works catalog or advertisement is accurate and up-to-date but due to the risk that the information may be compromised by software or procedural errors, Classic Copper Works does not guarantee the accuracy or completeness of the information provided on any Site or in any Classic Copper Works catalog or advertisement. Without in any way limiting the foregoing, Classic Copper Works disclaims any and all responsibility for the accuracy or completeness of any information or other content in User Content. Classic Copper Works reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping and handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

Performance Terms

Any alteration or deviation from above specifications involving extra cost, will be executed only upon written orders, and will become an extra charge over and above the estimate. All agreements are contingent upon strikes, accidents or delays beyond our control. These include longer than usual wait times for other vendors who may perform portions of the work, slow transit times, failure by freight carriers to pick up or deliver shipments as scheduled, inclement weather, power failures, labor problems, and any other contingencies not listed above. In the case of damaged shipments, we will return the repaired or replaced item as quickly ass possible within our usual schedule. We insure the shipments of all custom made copper items, but we assume no responsibility beyond good faith efforts to execute the claim, collect the insurance, and get the item back as soon as possible. If you choose not to return any item for repairs at our facility, any warranties express, implied, or otherwise are null and void.

Warranty

Many Classic Copper Works products are furnished with limited warranties. Typically these warranties include materials and labor for a period of one year. However, warranties vary from one manufacturer to another and one material to another and include limitations.

Repairs Or Replacements

In case of a warranted failure, the product or failed component of the product must be returned to our facility for evaluation and repair or replacement.